11 Best WordPress Chatbot Plugins For Websites In 2023

Zendesk Suite offers an entire toolbox of customer service features that helps businesses build loyalty, trust, and engagement with their customers. They can help businesses cut down on repetitive tasks, save time, and improve customer service. Chatbots are an excellent way to provide customers with fast, accurate answers to their questions. Additionally, they can help businesses capture leads, increase sales and conversions, and grow their customer base.

Each of them has its unique features and functionalities; some focus more on customer service, while others help with marketing, advertising, and user engagement. We took into account factors such as price, integrations, ease of use, and compatibility with WordPress. The 2020 pandemic (that seems to be going nowhere) put pressure on businesses to not only be online but also provide a great online experience. This great online experience is usually characterized by real-time responses and personalization. Fortunately, there are several WordPress chatbot plugins available in the marketplace.

Benefits of Integrating WordPress Chatbots for Businesses

You’re probably already somewhat familiar with chatbots, or have at least seen one pop up in the lower right-hand corner of your computer screen while browsing online. If you are having difficulty choosing the best, pick one from our list for all kinds of websites and businesses. Manage WordPress multisite easily with tailored solutions & toolsets.

You can change the color of the live chat button/widget, chat message, font color, backgrounds, etc. Also, you can upload your own online/offline images to use in your header, footer, etc. So, you can purchase any plan and integrate it into your WordPress site.

Chatfuel review

You can show Watson how to answer the commonly asked question on your website. Train it to provide solutions and help your users to interact with your site. The plugin requires the Chatbot to run on IBM cloud and uses IBM assistant.

The good news is that after thorough testing, I can confidently recommend some plugins worth their weight in gold. To determine which plugins will best benefit your website, I suggest taking the time to review this list. IBM Watson Assistant is IBM’s contribution to the AI chatbot lineup. It won’t take long to get your chatbot itself set up with the corresponding plugin. However, you should spend some time thinking about what purpose you want it to serve and how to craft a natural progression of dialogue around that. Although it says “free” to start, you can’t actually use this builder without paying.

Zendesk seamlessly gathers the context it needs to troubleshoot problems and route tickets to the right agents for immediate assistance. Another great thing about the plugin is that the bot can answer in 40 languages, taking the personalization to another level. Moreover, it also has advanced analytics and a reporting dashboard for monitoring visitor’s usage patterns and flows. A simple platform with powerful solutions for your online business. WPBot requires mysql version 5.6+ for the simple text responses to work.

Bots help in delivering consistent answers that help in offering relevant information to customers. With relevant and instant responses, users prefer to stay longer on your website. However, it doesn’t support any chatbot functionality in the free version, so it’s probably not the best choice if you’re on a tight budget. However, you’ll need the Pro version to make the chatbot content-aware for the page that the user is currently on. The Pro version also gives you more tools for training and fine-tuning your chatbot. With these plugins, you can use AI models like OpenAI’s GPT-3 and GPT-4 to implement your own conversational AI chatbot that’s aware of your site’s content.

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